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Principle

9. Prior Counteraction

a. If it is necessary to carry out some action, consider a
counter-action in advance
b. If by the problem statement an object has to have a tension,
provide anti-tension in advance

  • Principle Description:  Understand what might go wrong in advance and take action to eliminate, reduce, or prevent its occurrence.

  • Hints on Usage:  This principle is used to eliminate, reduce or prevent future occurrences of undesirable functions, events or conditions.  For example, even when there is a process to perform useful functions, realize useful events, or create useful conditions, upon achievement of the desired results.

  • The key is to understanding what might go wrong in advance is to model potential failure modes.  These can include:  review known failures;  intentionally invent new failures by looking for weak points in a system;  identify potentially dangerous conditions;  assess devices, components and mechanisms for potential failure modes;  assess how nature or human interaction (resulting from change, stress, interruptions, crisis, boredom, etc.) might cause failure modes;  and consider how different sources of energy (mechanical, thermal, chemical, electrical, magnetic, or electromagnetic) - and their concentration, change, flow, interaction, etc. might affect the system.  Once the potential failures have been identified take prior or advance action to eliminate, reduce or prevent the occurrence of the potential failure modes.


Examples:
  • To protect carpet and upholstery from getting dirty, it is coated with chemicals in advance.

  • The bed of flatbed trailers are pre-stressed (arched upward) so that they can carry loads more efficiently.

  • Components that will generate high levels of heat are designed with surfaces that dissipate the heat.

  • The use of high gloss paints in bathrooms provides easy-to-clean surfaces.

  • Eating in advance of drinking alcohol reduces the effects of the alcohol.

  • Applying sun screen prevents sunburn.

  • Visualizing responses to unpleasant interactions reduces the possibility of freezing when faced with the situation.

  • Supplying a couple of extra screws along with “some-assembly-required” products relieves customer frustration and improves satisfaction even if a screw is lost during the assembly process.

  • Failure Mode Effects Analysis and Failure Anticipation are disciplines that directly utilize this advanced counteraction by creating a list of issues that must be addressed to prevent process or system failure.
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