Home What is Rain? How to make Rain Who makes Rain? Blog Innovation Resources Contact Us

FREE TRIAL
Principle

25. Self Service

a. Make the object service itself and carry out supplementary
and repair operations
b. Make use out of waste of material and energy

  • Principle Description:  Perform related functions or operations in conjunction with or concurrent with, the primary function or operation.

  • Hints on Usage:  A system’s primary function can be utilized or tapped for self-service or for ancillary service.  Self-service works on two levels:  1)  the primary function, 2)  the related or concurrent function.

  • In many cases, the self-service is a function of a natural control mechanism such as a candle wick.  The candle wick provides the base material for starting the flame (primary function) and also provides a wicking of additional wax to sustain the flame.  These forms of self-service are a result of physical, chemical or geometric effects.

  • In other cases, the self-service is a function of a measurement or detection process followed by a feedback process to correct for a system need or deficiency. This overlaps with Principle 23, Feedback.

  • This principle may also prove useful in systems that facilitate self-service for people.  In this case, the system is static — in a waiting mode — until someone has a need and decides to fulfill that need.

Comments:  Sometimes it is difficult to distinguish self-service from feedback.  Actually, self-service assumes some feedback, but without a special “feedback system.” For example, if we need a valve that lets dry steam out, but does not allow water or wet steam out, then we could use some material (such as wood) that expands when wet, and contracts when dry.


Examples:
  • A rotating machine needs oil.  Within the machine’s natural rotation and geometry, oil is flung in all directions.  The oil drips back down into the areas that need lubrication.

  • Vending machines provide a means of acquiring goodies without a human provider being continuously available for the transactions.

  • ATMs provide the ability to access various financial transactions without the aid of a teller.

  • The human brain has the primary function of controlling body processes and thinking.  Many self-service mechanisms exist in complement to the primary functions, including the ego and gregariousness.  The ego provides a valuable service to create the desire to protect a person’s self-interest, thus ensuring survival, while gregariousness instills a desire to work with others.  Through the tension of these mechanisms, humankind has created numerous strategies for thriving beyond survival.

  • A sump pump self-serves based on water level.

  • A company donates their products or services to the community which is the source of their revenue.  This “giving back” of their product or service is valuable.  The company benefits from the goodwill it creates while creating additional revenue from dedicated and happy customers.

  • A mechanical governor limits the rotational speed of a shaft.  It does this by requiring additional energy to spin the governing mechanism in proportion to the additional speed.

  • High-tech fibers respond to temperature changes, allowing a garment to breath in hot weather and seal to block airflow, in colder weather.

Innovation Rainmakers® Guarantee...   You get off to a great start or you pay nothing...  We guarantee your satisfaction as fast as possible.